Crisis communication

In the event of a serious incident, you must be able to receive important information, especially from Swedish Radio P4. You also need to be able to follow media reports, keep in touch with relatives and, in emergencies, reach the emergency services, medical services or police.
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For those who do not speak Swedish

Even if there is not always information in other languages available from local authorities, they will be able to answer questions in English. Radio Sweden is the Swedish Radio's foreign language channel. In the event of disturbances and emergencies, Radio Sweden can publish and broadcast information in many languages.  If you do not speak Swedish, you can always phone information number 113 13 and get answers to your questions in English. Krisinformation.se will publish information from Swedish authorities in Swedish and English.

Keep up to date 

In a crisis, it's especially important that you can access important public information. Your local P4 channel will give you information on the situation, local weather forecasts, where to get water, where to seek help and whether to evacuate.

To stay informed during a crisis:

  • Battery-, solar- or crank-powered radio
  • car radio
  • hard-copy list of important telephone numbers
  • extra battery/power bank for, e.g., mobile phone
  • phone charger for car use
  • communication radio/walkie talkie.

Be critical of sources

States and organisations already use misleading information to try to influence our values and actions. They may aim to reduce our resilience and willingness to defend ourselves. The best protection against false information and hostile propaganda is to be critical of sources.

Being critical of sources means evaluating the information you receive. It means understanding that some sources have more credibility than others and being aware that those sending information may have a motive.

Questions to ask:

  • Is it fact or opinion?
  • What is the purpose of the information?
  • Who is the sender?
  • Is the source credible?
  • Is the information available elsewhere?
  • Is the information new or old, and why is it there now?