Using Social Media in Emergencies

Rumours and false news can spread fast during emergencies and disasters. Do your best not to share such information. On social media, try to act in a way that does not violate the integrity of those affected.

• During accidents and emergencies, those responsible for handling the situation need to carry out their work without any interference from bystanders. Always follow the instructions from the police and rescue services.

• During emergencies or disasters, try to act on social media the way you would act if you were at the scene of an accident. Always show consideration for those affected. Do not post or share pictures or names of victims on social media.

• Be wary of information that hasn’t been confirmed by the authorities. Use common sense with regards to what you share on social media and how you express yourself. Be respectful to those affected by a disaster.

• In rapidly evolving events, take extra care to evaluate sources critically in order not to contribute to rumours being spread. Be cautious about spontaneously sharing information you have seen only in text messages or on social media. Instead, make sure to follow different media sources as well as the information published by the authorities, in order to get an overview of what is happening.

• Keep in mind that important and detailed information from the authorities may be delayed during emergencies. What you can do in such situations is to stay calm, follow the instructions from the authorities, and try to help others.

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